I signed up for Covrprice through the CLZ mobile app, but it has not linked to my CLZ account. If I click the subscribe now link it says I’m already subscribed.
Can you give us your Apple Order ID for that CovrPrice purchase?
That should be in the emails you received from Apple.
That will help us find your order and subscription.
Order ID: MNDBML95ZK
Thank you.
@gnunes we’ve found and fixed the issue for your account.
Can you try tapping Update Values now again to see if it works for you? Let me know!
It’s working great in the app! Thanks!
I can’t log into the covrprice.com website though. Should the login and password be the same as my CLZ account? That doesn’t work.
CLZ and CovrPrice are two separate companies.
We do not share accounts/passwords between our companies.
So: When you use in-app purchase to get the CovrPrice Premium plan for values inside your CLZ Comics app, the system automatically creates an account over at CovrPrice on that same email address - and they send you an email.
But because of the troubles you had, perhaps that email never arrived/got sent.
I recommend going to their website and just request a new password (your CovrPrice account does exist with them, so that should work).
That worked. Thanks so much for your help!!
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