Hi, I’ve been getting this message after syncing with Cloud. Not sure what’s happening here.
I clearly do have an Internet connection, so not sure why I’m getting this message. Could you please have a look? Thanks!
Hi, I’ve been getting this message after syncing with Cloud. Not sure what’s happening here.
I clearly do have an Internet connection, so not sure why I’m getting this message. Could you please have a look? Thanks!
Looks like the app can sometimes think it is offline. We will look into this.
For now: can you disable wifi, and then re-enable it and then see if it picks up?
Thanks AJ, I followed your suggestion and synced again. This time the message didn’t appear. I just realised I mistakenly posted in the CLZ Movies Mobile chat. I meant to post under CLZ Music Mobile. Sorry if that caused any confusion.
Good to hear that worked for you. We’re already adding better tracking on if you’re online or offline in that screen for the future versions.
We will fix this for all Android apps (so no worries you had this in Music and posted in Movie
- I moved your topic nonetheless now).