# Sync error in Music-Desktop **URL:** \ **Category:** Music Collector\ **Created:** [April 17, 2026, 6:58pm UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990 "2026-04-17T18:58:23Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![LeeWhitman](https://club.clz.com/letter_avatar_proxy/v4/letter/l/d6d6ee/32.png) [@LeeWhitman](https://club.clz.com/u/LeeWhitman)\ **Post date:** [April 17, 2026, 6:58pm UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990/1 "2026-04-17T18:58:23Z")
Music Collector is showing one item needing to be synced and when I manually sync, the red notice icon disappears implying a successful sync. But when I close the window. The red icon re-appears saying I still need to sync one item. I can’t tell what item is causing the problem. Any help would be greatly appreciated ---
**Author:** ![CLZ\_AJ](https://club.clz.com/user_avatar/club.clz.com/clz_aj/32/9_2.png) [@CLZ\_AJ](https://club.clz.com/u/CLZ_AJ)\ **Post date:** [April 20, 2026, 10:47am UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990/2 "2026-04-20T10:47:02Z")
When you do the sync, you should see in the sync log (the box in the sync screen) which item it’s trying to sync. Can you screenshot that and post it here? If you don’t know how to make a screenshot, here’s a page that explains how to: > **[How to take a screenshot](https://www.take-a-screenshot.org/)** > > How to take a screenshot on your smartphone, tablet, notebook or desktop computer ---
**Author:** ![LeeWhitman](https://club.clz.com/letter_avatar_proxy/v4/letter/l/d6d6ee/32.png) [@LeeWhitman](https://club.clz.com/u/LeeWhitman)\ **Post date:** [April 21, 2026, 2:04pm UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990/3 "2026-04-21T14:04:29Z")
First shot ![image](https://club-cdn.clz.com/original/3X/6/5/659a47bed3c7df64b0ea7afa23345e319eb0b068.png) ---
**Author:** ![LeeWhitman](https://club.clz.com/letter_avatar_proxy/v4/letter/l/d6d6ee/32.png) [@LeeWhitman](https://club.clz.com/u/LeeWhitman)\ **Post date:** [April 21, 2026, 2:06pm UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990/4 "2026-04-21T14:06:08Z")
second shot ![image](https://club-cdn.clz.com/original/3X/a/0/a0b39a50ef24ccabcecd290fd5fd3ab4965b3c4c.png) ---
**Author:** ![LeeWhitman](https://club.clz.com/letter_avatar_proxy/v4/letter/l/d6d6ee/32.png) [@LeeWhitman](https://club.clz.com/u/LeeWhitman)\ **Post date:** [April 21, 2026, 2:07pm UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990/5 "2026-04-21T14:07:02Z")
Third shot after I go back to main screen; I am doing this via my desktop PC ![image](https://club-cdn.clz.com/original/3X/a/7/a707adc13ba6b73a4c126bf8aa90a081a1a6af2c.png) ---
**Author:** ![CLZ\_AJ](https://club.clz.com/user_avatar/club.clz.com/clz_aj/32/9_2.png) [@CLZ\_AJ](https://club.clz.com/u/CLZ_AJ)\ **Post date:** [April 21, 2026, 4:11pm UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990/6 "2026-04-21T16:11:33Z")
Thank you! Can you look up this album in your collection: ![image](https://club-cdn.clz.com/original/3X/5/4/545bf4b108dbdc93aa2121eb3e646b2914e93114.png) I think something is wrong with the artist. I recommend removing that album now. Then sync. Then add the album again, then sync again, to see if the problem is gone. ---
**Author:** ![LeeWhitman](https://club.clz.com/letter_avatar_proxy/v4/letter/l/d6d6ee/32.png) [@LeeWhitman](https://club.clz.com/u/LeeWhitman)\ **Post date:** [April 23, 2026, 1:44am UTC](https://club.clz.com/t/sync-error-in-music-desktop/19990/7 "2026-04-23T01:44:30Z")
Thanks AJ; that did it. Something was weird with the initial entry so after deleting it I re-entered all the info and it synced fine.