i also have does errors and want to work so please help me
this is what i got when i open the software
i dont remember when i started to use movie collector but took a little break then i got it back a couple of years ago with little issues where the numbers on movies didnt match the movies i had added the first movie i added got number 2 instead of number 1 so i took a little break again and got it back 2 days ago where it worked fine the first 30 min then i suddenly got the access violation messages
@547152 please understand that Access Violations is a crash of the program and that I will split off your comments from this topic, and create your own, because my instructions for you can be completely different to whatever the original topic creator has.
If you have a problem, please just create your own topic. Thank you!
Please follow the steps below to try and resolve this issue, this process will affect some local settings in your software such as the width of columns, but your database will not be affected.
Here’s what to do:
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Click the Windows start icon and type ‘regedit’ into the search box, then press ENTER.
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Locate the following key:
HKEY_CURRENT_USER > Software > Collectorz.com > Movie -
Select that “Movie” folder entry there and delete it!
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Download and install Movie Collector from your My CLZ page:
https://my.clz.com -
After installing, you will have to unlock the software. Fill in your username/password to unlock the software.
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Before actually opening your database, try adding one movie to this empty database, just to check if it all works fine!
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Now, reopen your database: Click File > Open then locate the database file in order to get things working again.
this is what i see on hkey
nothing works on my win 11
Screenshot is not big enough, but the key I’m mentioning should really be there.
Is there any chance you’d be interested in moving to our web-app CLZ Web that works in a browser? It might be easier, because taking pictures of your screen and perhaps never even been in the registry doesn’t sound like a good idea to keep finnicking around there.
Or you might have a friend/family that can follow my instructions to the letter, because, the key should really really be there.
And it said “HKEY_CURRENT_USER” , you then expand that, with the triangle, then go to S, to find Software, then expand that, and Collectorz should be in there.
what is wrong with regular movie collector
Nothing is wrong with it, it is just broken on your computer it seems. I can only send you instructions, like I did, to see if you can fix it on your computer.
I hope you can follow the instructions and it starts working again.
Let me know if you’re interested in moving to our web-app.
will people see all my movies if i try clz web instead?
No they will not. But I just checked your account and it seems you’ve never synced with CLZ Cloud. This means you don’t have any movies there.
I recommend to see if there’s anyone in your family or friend circle that might be able to follow the steps I wrote down earlier. The Key I mention should be there, but if you’ve never used the registry before, that might be difficult.
Is there anyone on your side that might be able to help you?
how can i change to web?
To trade and switch to CLZ Movies Web you can go to https://my.clz.com and log in. You can see a “switch me over” button there.
But: again: you have not synced any movies there, so there won’t be anything you added before. Is that not a problem?
no problem there i will add movies if it works
should i take this
1.Download CLZ Scanner app: or
2.Log in with CLZ Scanner app:
how can i use my barcode scanner?
I recommend to not use CLZ Scanner for now. Just use CLZ Movies Web and try adding movies.