Hi Team,
It is Saturday afternoon local time (Ohio, USA). There is a MAJOR football game on now (American football) that has crashed the local internet. After calling the ISP the estimate is tomorrow sometime for it to be up and running. Until then I am not connected.
While my ISP states connection is available 99.9% of the time overall, in any local drop (into my home for instance) that is not a promise.
Anyway, that is the backstory.
My problem today is that with out the internet I am unable to talk to the CLZ DB and my Collector crashes whenever I try to open a record. This is a large collection (John Mayall - The First Generation 1964-1975) but it crashes every time I try to add it to my collection.
2PM local time: As luck will have it, the ISP is back up and running now. I am connected to the internet and able to open Music Collector and edit records. With the exception of the afore mentioned John Mayall box set. I am attempting to delete and add it back in. Collector crashes every time I click on this record now. I was able to add it back in but not able to delete the ‘original’ record. Collector crashes every time I click on the ‘original’ record. Disappears totally.
How do I delete this record?
So you’re unable to remove a record, and if you click it, it crashes the program?
I’ve seen this in the past on Windows versions, with albums with 100s of discs - failing to load.
Looking at your cloud, that box set you mention has 35 discs. While that will take long to load in Windows, it shouldn’t crash and shut down.
If you just wait a couple of minutes, does it not load eventually?
(I could remove it in your cloud for you, and you could sync that deletion down to your Windows version - but re-adding it might give you the same problem in the Windows version).
Hi AJ,
Yes. this crashes when I attempt to open the record. It is 35 discs as you mention. Here are the steps I have taken over the weekend.
I added another instance of this boxset into my collection (Duplicate instances) of the same boxset.
–The initial attempt to open the second instance did in fact open. I closed the app down and re-invoked the app.
–I then attempted to open this duplicate instance. It did open.
–I noticed the area listing the boxset name (above the name of the artist and title of the collection) listed the boxset name twice.
–I closed this instance of the boxset and attempted to reopen it.
–This is when the crashes started and continued.
–At this point I was unable to open this record.
–I discovered a workaround as follows: deleted both instances of this record using my mobile app (on iPhone).
–I am able to add the boxset to the collection and edit it initially. It does appear to be a size issue that crashes after adding notes to the record.
Thanks for your offer but I think I can manage from here.
Ed
There is no actual size limit for the notes, but if you put in a lot, like megabytes even, it will likely cause loading issues on the Windows software.
Yeah it’s alphanumeric.
italics/bold tags in HTML do work in there though