When I wanted to add a newly acquired album through ‘Catalog Nr’ (PI 08), the correct album showed up (Franco - La Rumba Di Mi Vida). When selecting that, a window popped up, telling me to confirm my selection. Whatever I do after that, the album does not get added to my collection. What is happening here, and how is this to be resolved?
I checked your account and I see 6 albums added today, so something IS working.
Are you still seeing this problem?
Klopt. Daar ging het goed. Maar met dat andere album werkte het dus niet. Ik heb het nu handmatig ingevoerd, maar ik sta er wel van te kijken dat ik in het geval van dat Franco album mijn selectie moest bevestigen, en dat er vervolgens niets gebeurde
Dat bevestigen moet altijd toch? Dat heb je ook bij die andere albums gehad?
Ik heb dat Franco album nu zelf geprobeerd en toevoegen ging zonder problemen:
I am having the same problem. I got two CDs to add from CORE after several tries, but now, it doesn’t seem to be working at all.
When inserting the Catalog#, the window attached to this message opens. When selecting the correct album, another window opens:
It prompts me to confirm my selection. This window doesn’t usually open (this is the first time I have ever seen it), and whatever action I try, nothing happens from there. The album is not added to my collection
But this is new since last monday. It really should open now for ALL albums that you add.
I have indeed seen that with my other entries from last week. Only with that specific album, clicking on ‘+ Add to Collection’ doesn’t seem to work
Can one of you guys video this problem where it doesn’t work when you click the Add to Collection button?
You can record your screen via this website:
https://screenpal.com/
If the video is short you can attach it here, or you can send us the file(s) via:
‘Sorry, new users can not upload attachments.’
Sent via wetransfer
Thanks for sending that in.
The problem is with the checkboxes, they’re broken indeed.
What you can do to add is:
- instead of clicking the “checkbox” just click on the result you wish to add.
- Good news: the Confirm sheet will popup right away, now click Add, and it will add.
So for now: do not use the checkboxes if you only add 1 result. It’s also a click less if you do it that way 
We’ll look into fixing that bug.
We have fixed the problem now.
Can you give it another go? It should be working again.
But when you’re adding albums, and you just want to add a single one, my tip would be to just click on the album (not the checkbox) and then add. It saves you a click
Yep, it’s fixed. Thanks for the work and your understanding. Best wishes for this Christmas and the New Year!
1 Like
I continue to be amazed by the responsiveness of Alwin and Team CLZ. Bravo!!!
1 Like