Cookies Pop-up keeps displaying

When I open my collection on, I get the pop-up to consent to cookies; I often have to click it 6-7 times before it goes away. Then, when I do a search, it pops back up again. Issue happens on Microsoft Edge browser; I tested on Firefox and do not have the issue there.

Hi @CarlAxel,

I think there might a problem with storing the cookies on your browser today. We did change some things in the cookie consent popup a couple of weeks ago, so that might’ve caused this for a couple of users.

Could you try this:

  • Edge: Select Settings and more > Settings > Cookies and site permissions.
    Under Cookies and data stored, select Manage and delete cookies and site data > See all cookies and site data and search for “Connect”.
    Remove those.

Now try again, accept the cookie consent, one more time, and it should be okay.

Can you please let me know if that worked or not?

That fixed it. Thank you!

1 Like