My main database is the legacy desktop software but I also have the phone app & these two get along quite happily except for one mildly annoying problem. The legacy software doesn’t have a field for the vinyl matrix number, so I input that information into the phone app.
Today I discovered that all the matrix numbers had disappeared, months of work erased. I did a little testing and it appears that whenever a record is updated in the legacy version & synced to the cloud the data passed back to the phone app returns the matrix field as blank, overwriting any data held.
The problem doen’t seem to be effecting my User Defined Fields so perhaps it’s only the Matrix field that has an issue.
Should I just give up on recording the matrix numbers or is there a fix?
This doesn’t seem to affect the Last Cleaned Date field which I update at the same time as the Matrix field
I’m sorry to hear that. Indeed, the Matrix number field doesn’t exist in the legacy desktop version, but clearing it when it syncs from the desktop version is a bug we can probably fix (always ignore matrix number field when upsyncing)
I will put it on the bug board - but I can’t guarantee we can fix it at this point (something to do with it being part of the tracks/discs that might be in the way). We’ll look into it. Thanks for letting us know!
Thanks for trying that! Indeed, that wasn’t right.
I think we finally squashed the bug now! I’ve tried it myself with some matrix numbers I had in Cloud, then modified random other stuff on Legacy, and then synced:
sync went through, and the matrix numbers survived.
)