IMPORTANT:
Can you tell me how you knew, the first time around, it was still in the “A” section?
IMPORTANT ^^
As for now:
I’m sorry to hear you’re still having troubles. We’ve seen users with 100k comics get through it within 30 minutes. (on my iPhone 15 Pro it’s doing it in about 10 minutes).
If you can’t get it to work I’d be happy to do the conversion FOR you, but for that I need your SQLITE file. and for THAT we need to email with you. Can you contact us through help.clz.com?
You can already send me your SQLITE file:
We need your database file from the iOS device:
To investigate this issue, I need your “CollectorzDB.sqlite” file. This is your internal database file for your CLZ app.
Use this support page to get access to the FILES on your mobile device, and find the CollectorzDB.sqlite inside your CLZ App:
You need a computer to find the file:
macOS: https://support.apple.com/en-us/119585
Windows: https://support.apple.com/en-us/120402
Connect the device to the computer, then use the above page for macOS or Windows to actually browse the iOS device. So open the device via the method above, then click on your CLZ app there and then find the “CollectorzDB.sqlite” file.
You can send me the file via:
https://clz.wetransfer.com