I am not sure why this is happening, but when i respond to a request that has been completed (like saying “thank you”) i can only respond that way once. If there are two requests i cannot respond the same way twice, i receive an error pop-up. Is this an error? Can this be changed?
Indeed that is probably an automatic anti-spam thing provided by the forum software.
If you’re posting “thank you” a lot you can also just click the little “heart” icon under one of our content managers responses - they will be notified and see your “heart” click - and accept it as a thank you