Submit screen keeps loading

I want to help getting the right cover images for releases. Don’t know what you are doing but for a lot of entries the new cover is the wrong one you picked for Core. Lot’s of entries where I can easily find the right cover in higher quality but somehow this one is not used.

I am trying to update all covers of my movies, but it is a pain in the ***. Have to check them 1 by 1 and fix lots of them. Had the hope the quality improved by now.

Anyway, when I fixed a cover I want to help you guys by submitting the right cover. I noticed it actually uploads a lower resolution version of my cover when submitting from the desktop. I found it is possible the use the browse feature on the submit page. However when I select a file 9 out of 10 times it keeps loading:

I can wait forever, but this screen doesn’t end. So need to reload to try again. Sometimes after 10-15 times it uploads properly.

So I want to help, but everything goes 10 times slower then what is possible if the whole system is less buggy and more streamlined.

We are doing a big check on all media covers in our database, so it is not necessary to submit covers.

If you come across a wrong cover you can of course fix it in your personal database, but submitting is not necessary.

Thank you :slight_smile:

If you consistently get “Uploading cover” and it just not completes:

  • where did you get the image you’re uploading?
  • Can you send it to me so I can test if the upload is broken, or if the image is just a bad format? Send me the cover through wetransfer so it doesn’t get converted by anything please. You can send me the file(s) via:
    https://clz.wetransfer.com

It doesn’t matter witch jpg I use. For example I downloaded this images from your system:


Sometimes it is accepted immediately this first time. For testing I reload the page and try it again. Then it is not accepted. Of a number of tries (max I experienced was about 15 tries) the same image is accepted again.

Now I am unable to upload another file when the first one was accepted. Barcode 5051888002742 submission url:
https://core.collectorz.net/movies/submission/473028
So first time an image was accepted, but selecting another file is not possible anymore. Always the loading screen as shown.

In other cases it fails the first time but after 5-15 retries it is accepted.

Using Firefox by the way. No errors in console and my upload itself is accepted:

Only the screen keeps loading.

@twazerty

Can you try this again? We have actually found a bug in the upload system, which my colleagues have just fixed.

You should be able to upload covers correctly now.

Yes, looks like the bug is resolved.

1 Like