Syncing problem

i have the clz app, but yesterday on 6-10-24 it will not sync/update collection from online cloud collection and there is a red exclamation point on it, and it doesnt sync no matter how many times i press it. I am current on all 3 movie software programs and app…i tried repeatedly to send clz an internal email directly, but each time it says it can’t no matter how many times I try…please advise… peter

Can you elaborate on “it does not sync”?
Are you getting error messages? What happens exactly?

How are you trying this exactly? What exactly does it say when “it can’t”?