My collectorz isn’t displaying correctly. The books aren’t displaying in proper numerical order (1,2 ,3,4…) some books are showing as “owned” but aren’t displaying at all. Finally whenever I enter a new book or make a change this window now pops up. A little help please. I just want things back the way they were.
Help PLEASE
CM
I’ve moved your topic to Comic Collector forum as this looks like Comic Collector, not CLZ Comics Web.
Bad sorting:
So like this
Books are missing?
That sounds like some kind of search or filter is active in your software.
Open the quick filter panel, top left. It has a red exclamation mark on the button probably, as it is active. The red icon indicates that the filter is active.
You can either:
If that’s not it can you check if you have a collection status filter active via menu Search > In Collection Status > ALL
And if that’s not it, check the bottom bar of your program, does it say a filter is on?
Save Collection popup keeps coming back?
As for the “Save Collection” popping up every time, it seems something is going wrong with saving the database. Did you move between computers? go to a new computer? This kind of stuff is crucial information when helping users on the old Windows software as that can break stuff.
It could be that the program needs to be “started as an admin” so it can actually save where it’s supposed to.
Is there any chance at all you would be willing to move to our web-app, so that you don’t have all these problems on the old Windows version anymore, that are likely caused by rights/system stuff?
It would make it all a lot easier 
Hi, thanks, everything looks like it is sorting correctly now.
The “save collection” window is still happening. No, I have not changed or moved to a new computer. What is the advantage/change in moving to the web-app??
For the save problem you could try this: install as admin and open as admin.
To do that:
Download your Collectorz software again from your CLZ Account page.
Login here: https://my.clz.com/
Click the download button for your platform and download the version you’re entitled to, save it to your computer (do not run the installer).
Right click on the downloaded installer, and select ‘Run as Administrator’.
This will install the program with Administrative rights.
Now launch the program (right click the shortcut, and click to start/run as administrator) and see if the problem has been resolved!
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As for the web version:
CLZ Comics Web is easier to use and easier to manage, while still giving you all features and customization options.
Also: CLZ Comics Web is what all our development and support is focused on.
If you switch to CLZ Comics Web with our Trade-In offer, we will trade-in your remaining Comic Collector subscription days and will transfer them to the CLZ Comics Web edition, plus we will add 4 extra months for free.
Full details about the advantages of CLZ Comics Web, and our Trade-In Offer can be found here:
Let me know if you are interested or have any questions about switching to CLZ Comics Web.
