I´´m locked in.
And I want to scann with my smartphone into my CLZ Music WEB on my Windows-pc.
But my CLZ Scanner on my smartphone doesn´t work. It has/it shows no frame for scanning (please see picture), and so it can´t scann the barcode.
What´s wrong? What can I do?!
Thank you!
Hm you also emailed. I’ve replied to your email. Did you also ask this on Facebook or anywhere else? I don’t want us to look like we don’t respond 
Hello!
I also asked in the forum.
And to the support.
Apologies!
This is my very first support request here, and I wanted a quick, competent answer!
I didn’t know that you (CLZ staff) also respond in the forum! I thought only other users responded there! And I was afraid that it might take a very long time!
That’s why I ended up asking the same question directly to support!
Next time, I’ll either use support or the forum so there’s no confusion!
Sorry!
Best regards, Frank
No worries Frank, we’ll keep the discussion via email going then, I’ve just replied to you again
You can ignore this message.
