I have read your topic on this. However, if I use the tool fro automatic pointing to the correct folder, it ‘sees’ nothing, whereas if I browse to the same folder, and find it manually, it works.
It would be better for the manual part of the tool to replace the entire folder path instead of just the drive letter, e.g. d:, as it just prepends the new path in between the drive letter and the existing path!
Obviously, to relink 500+ album covers one by one is not a great way to do it.
Help is required, thank you.
Does the tool find any “missing images” at all?
Hi Alwin,
Well, yes and no. I also have Movie Collector (desktop) too, and it did work there. In fact in a folder next to the Music one.
What, I don’t know but look’s weird, is, e.g. using the manual option, when the explorer window opens and I’m browsing down the folder tree, it doesn’t show any files – only folders – withing each folder. I wondered if somehow it was making a search for folder’s only. For sure, it doesn’t find any files using auto.
If you can give me some pointers to help you diagnose what I’m or it is doing wrong, I would be happy to gather all that info for you.
Thank you for responding so quickly.
Oh, one also possibility is that I am a Windows Insider, albeit on the stable (so-called) Win 11 environment. It’s only fair that you know that, because it could be them. But then, what is/was different about the Movie collector?
I would 100 percent recommend using the AUTOMATIC, and never the MANUAL option.
But you’re saying it doesn’t find the file?
Note that automatic needs the filename to be the exact same as it was in the past.
So what you can do is edit an album, then go to the COVER tab, and copy the exact filename.
Then, go to the folder you just did one manually, and see if the filename is exactly the same. If it is not, Update File Links will never work.
Or do a computer wide search for the filename you just copied from Music Collector for one of the front covers.
We found that a lot of users have somehow managed to create multiples and multiples of Documents folder, or messing around with onedrive not knowing what they’re doing, and their images are just scattered over all their folders. (another big reason for our support team to push for Music Connect
Well, you’re spot on (not surprised), but I don’t know how this happened.
Following your suggestion I looked at the name in the album and it said:
“TheBeatlesRevolver1966498XIUN_f.jpg”, but the cover file in the images directory had “TheBeatlesRevolver1966498_f”.
Looking at a few of these entries, they all seem to have had some additional character string added before e.g. _F in the name. Which explains why it doesn’t find a match, but, not that I think it had anything to do with Music collector, but I certainly didn’t go round inserting random strings in existing filenames.
The only thing I can think of was, as you mentioned, recovering these from a OneDrive account. (Yes, I hate OneDrive too).
I guess the easiest thing to do is to simply clear the images folder, and search for all the covers again?
Many thanks, Colin
Thanks for your reply. I’m not sure where that extra string of characters came from, however, that seems to indeed be the cause.
_F means “front” for the system.
If you right click an album and use Update from Core, does that give you the right cover? If it does, you could select all albums, right click them, and use Update from Core which will download the covers from Core as we have them for those albums. Should save you some time.
That said you could also investigate to see if you can find any information about OneDrive / restoring backups / renaming your files and to see if you can revert that, but I have no experience with that.
Thanks Alwin.
Since your hint revealed the problem, I managed to download an earlier copy of the images folder from a now-disconnected OneDrive copy in the cloud, snd substitued it for the live one used on my laptop, and voila, all fixed.
So thank you very much for your assistance. This thread is now ‘closed’. And I shall also remember your suggestion of updating all albums from the Core.
Best regards, Colin
Oh that is good to hear that you were able to do that! Thanks for letting me know