When I select a movie and click on EDIT, nothing happens. I’m not able to edit anything.
Please help…
Barney
Hi Barney,
We’re unable to reproduce this problem, we also tried in your account.
Important:
Can you please send us a couple of example movies where editing doesn’t work?
Also:
Can you tell me which browser you are using?
To further investigate:
A developer also asked me the following: if you could try if you know enough about web browsers: Show us the console output in a video or screenshot:
If you use CHROME as a browser it works like this:
- Open browser, then go to CLZ Web
- Right mouse button on the page, then “Inspect”
- Now click on “CONSOLE” at the top and view the errors (if any)
- Now click EDIT on a movie, and see if you see errors popup in the console
If you see errors, can you send a screenshot of that?
If you don’t know how to make a screenshot, here’s a page that explains how to:
https://www.take-a-screenshot.org/
@thebarnman Does it work if you open the site in an incognito window? If so, you may have a popup blocker or some other extension interfering.
Just a quick note, I never had that problem before as I’m always editing the cover of the UHD Blu-ray to get a better match of the one I have.
In any case, I never had that problem before till this latest update. It still does not work in the incognito window. Even though I never had that problem till now, I just added it to the pop up list as you can see in the image below.
As far as trying the other stuff, I will try that a bit later when I have a bit more time.
Thank you for your help!
If you look at the first image, I’m trying to edit the very top left movie titled The Laughing Dead. You see the little box on the bottom left of that movie. When I click on that little box, then hit edit, that little box disappears as shown on the 2nd image. In this 3rd image below. you can see after I select that little box on that title, it shows a check mark, but when I click on Edit, that little check mark goes away as seen in the image above.
Also I noticed, once I click on Edit, that whole blue bar across the top goes away too, but that’s probably normal.
So in this view of trying to edit the movie… When I click on Edit… Nothing happens. I did turn off the pop up blocker as you suggested but that hasn’t changed anything. As I said before, that was all working fine before the update.
Again, later I’ll see about getting that additional information for you.
Thank you for your help!
Barney
In the screenshot with the blue bar at the top, that is the SELECT screen. (you’ve “checkboxed” one movie there…)
- I also notice you are not using the split view. I’ve now set your account to use the default view.
Can you please see if EDIT works then?
Indeed if it still doesn’t work I would like to see the “console log” I asked for earlier!
Hi, thanks for helping.
Personally, I don’t like the split view but I will leave it that way if you think it will help to get it fixed before I go back to full view.
But anyway… Here’s what’s happening…
As you can see, the word Edit does not even show up. However, the other buttons like the pencil or eBay seem to work but the pencil one doesn’t do anything. However, one time I hovered over it and this weird character showed up (as seen below.)
As far as the stuff you want me to do, I simply don’t have time for right now. Please give me about 24 hours to get to that. I’m starting to wonder if I simply need to restart my computer? I don’t have time for that either as I have a lot of other things going on right now. I’ll be sure to get back to you in about 24 hours. Thanks!
Barney
I’ll get to that in about 24 hours when I have a bit more time. Also, now when I click on any of the movies, it does not take me to the other window that shows Edit. Now with the split screen, the word Edit does not show up either and the pencil symbol does nothing when I click on it.
Again, I’ll have more time to mess with this in about 24 hours.
Thanks!
The word “edit” doesn’t show up if you make the right hand side really small, like on your screenshot.
There is a dragger in between your covers and the details. Simply drag it to the left, and the word edit appears.
BUT, the pencil icon also opens the edit screen.
That said, it just does look like the edit screen doesn’t pop up for you.
Looks like I’m going to need the console log from you, as per my first reply 
Here’s a video showing you how to drag the panel wider:
Hey, at least I can still add movies which I just did! I believe that is a pop up window correct? If so, that one works.
Thanks for trying. Again I’ll work on this in about 24 hours when I have time.
Hah, that’s pretty far to the left to make the word appear
But the word/icon doesn’t matter, the popup just doesn’t show.
Did you try with any other movies as well?
I’ll wait until you can try this in 24 hours with the Console log.
Doesn’t work on any of them.
Does it work when you open the website Online movie database software » CLZ Movies Web on your phone? Just as a test of course.
Do you have any other computer with a web-browser where you could just test if the site is working?
And lastly I really would like to see the console log - but that’s probably something I can investigate after the weekend when the web team is back! (and after you can check it of course!)